Static Systems
Bedside Patient Handsets
As the interface between a hospital patient and a medical practitioner the bedside handsets
have to reassure and calm the patient as well as efficiently alert the staff of the patients needs
medical or otherwise. In addition the product is the visual focal point of the brand and as such has to communicate
the company’s values in sales situations as well as in use. Designed in conjunction with the RNIB to be relevant to as
diverse a user base, the IP67 rated Speech Handset and Pear Push range offers a comforting easily
approachable lifeline between staff and patient, regardless age and ability. As the result of extensive user research
resulted, a number of insights were translated into two modular design which can be built to create seven different products.
As the lead designer throughout the project my responsibilities ranged from user research including user interviews,
initial idea generation, CAD layouts and foam block modelling, production and procurement of appearance models
and hall tests to validate concepts and key features. Initial concepts fleshed out in Alias and then imported
into Creo was subsequently developed production data. Strict control of the final product cost
was maintained through regular supplier liaison to ensure overall product cost viability.
